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Business Process Automation

Looking for ways to automate business processes, drive efficiencies, or improve customer experience?

From Customers Payments and Payments Management to AI solutions and Quote-to-Cash, CXCOM can help.

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Payments Solutions

Enhance Efficiency with Secure Payments

Revolutionise your payment processing or contact centre experience, regardless of your team's location, by implementing a more secure method of collecting payments.

Our comprehensive solution includes:

Agent Assisted Payments

Communication Workflows

Smart Invoices

Intelligent Reporting tools

Elevate your payment processes or contact centre operations with our secure payment gateway solution, offering convenience, security, and efficiency for both your employees and customers.

Our Head of Customer Success at CXCOM sat down with CEO of Glider to discuss “How contact centres can use technology to create better customer experiences”. 
Click on a video below to view some of the highlights.

AI Automation

With the power and intelligence of AI, talk to us about how we can automate your business processes to improve efficiencies and save costs.

Quote-to-Cash

Quote to Cash

Streamline your Quote to Cash process. Issue proposals, close deals, manage contracts, and automate your subscriptions and billing in one unified platform.

Our Quote to Cash solution enables customers to engage with their clients throughout the entire customer lifecycle, from sales and generating a customer quotation, proposal, or contract, to ultimately receiving payment for products and services rendered. Execute commercials securely and digitally, reducing the overhead and risks associated with sending sensitive materials via email. Our Quote-to-Cash solution typically involves several key steps that help streamline and manage the process via a single secure and automated solution, including:

  • Engagement
  • Quoting
  • Configuration
  • Pricing and Discounting
  • Contract Management
  • Order Management
  • Invoicing

Additionally, our Quote-to-Cash solution can be extended to cater for Revenue Recognition, Payment and Collection, Reporting, and Analytics, all tightly integrated to customers’ ERP, CRM, and accounting solutions.

Empowering businesses through market-leading secure communications solutions and exceptional customer experiences.