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Telecommunications Carriage Services

Our CXConnect offerings includes a comprehensive suite of Voice and Data Services

CXConnect

Our CXConnect offerings are designed to enhance your connectivity and communications capabilities, and provide the backbone for seamless and robust enterprise-grade communications infrastructure, ensuring you stay connected, secure, and agile in today’s highly competitive digital landscape

When was the last time you really analysed your telecommunications invoice?

It’s no secret that most carriers deliver billing that might meet regulatory requirements, however provide little additional value. In fact, some go so far as to make understanding what you’re paying for virtually impossible. It’s a common assumption that all carriers are equal, and carriage is a commodity product, however carriage is far from commoditised, and carriage services can have considerable differentiators.

CXCOM delivers Tier#1 Carriage with a complete range of services and overlays providing advanced analytics and insights. Understand exactly what and where you are spending. Understand the trends, seasonality, anomalies, and potential security threats. Not just an invoice, CXCOM delivers monthly reporting that gives you clear visibility of all your carriage usage – or simply log into the CXCOM Customer Portal to access advanced reporting and analytics.

Our Carriage Rates are more than competitive – we’ve never met a customer that we couldn’t save money. We can also analyse your existing carriage plans and billing and a provide a free side by side comparison showing exactly how much you would have spent if using CXCOM’s carriage… you may be surprised.

Contact us for a Free Carriage Analysis

CXConnect Voice

SIP Trunks

Transition to the future of voice communication with SIP Trunks. Enjoy secure, scalable, and highly competitive SIP voice services that support both traditional phone systems and VoIP (Voice over IP) technology. SIP Trunks enhance communication flexibility and reduce communication costs.

Australian and Global Numbers

Secure a range of phone number services to suit your business needs with local and international toll-free, national and mobile numbers. Our service ensures that your customers can reach you easily, regardless of location.

Porting Management

CXCOM Carrier Number Porting services (often referred to as Local Number Portability – LNP) provides a smooth transition for customers seeking the transfer (porting) of phone numbers between carriers, while maintaining service continuity for your customers.

With our streamlined processes and adherence to industry standards, we ensure a hassle-free and risk adverse experience for both carriers and customers during the number porting process. Our dedicated support team works closely with all involved parties, to efficiently and transparently manage the porting of telephone numbers, enabling a seamless transfer (port) of services, preserving the integrity of phone numbers throughout the transition.

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Mobile Solutions

Stay connected on the go with our Mobile Solutions. We provide Mobile DID services for contact centres or organisations looking to drive greater connection rates. We also offer a range of business grade mobile SIM plans and services.

Advanced Cloud-based Conditional Routing and Control

Our carrier-level conditional routing and control services are engineered to optimise network efficiency, customer experience and full control of traffic for emergencies or unique use cases. This carrier-level control gives our customers reliable and flexible traffic control capabilities.

Leveraging advanced routing algorithms and real-time analytics, our systems intelligently direct traffic, minimize latency, provide redundancy, and enhance overall network performance. Whether it's voice, data, or multimedia, our carrier-level routing solutions are designed to meet the demands of modern telecommunications, providing robust and scalable infrastructure to deliver exceptional connectivity and communication services for our customers.

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Fax-to-Email & Email-to-Fax

CXCOM offers efficient and seamless Fax-to-Email (and Email-to-Fax) services, seamlessly bridging the traditional and digital communication realms. With a robust platform that ensures secure and efficient transmission of faxes directly to your email inbox, we empower businesses to streamline their document management processes. Experience the convenience of receiving, storing, and accessing faxes with ease, all while benefiting from enhanced security features and reducing environmental impact by embracing a paperless approach.

Advanced Carriage Usage Billing, Reporting, and Analytics

When was the last time you really analysed your telecommunications invoice? It’s no secret that most carriers deliver billing that might meet regulatory requirements and make it easy to pay . . . however, with little else! CXCOM brings a world of analytics and insight with our carriage services. Understand exactly what and where you are spending. Understand the trends, seasonality, anomalies, and potential security threats.

CXConnect Data

Internet Services

Experience the power of high-speed, reliable internet connectivity tailored to your organisation's needs. Our Internet Services provide fast, stable and secure access to the digital world, keeping your operations running 24x7. Services include Direct Fibre, Dark Fibre, nbn® Fibre solutions (e.g. Enterprise Ethernet with both LCoS and HCoS options), nbn® TC-4 and Opticomm services.

CXCOM provides end-to-end enterprise-grade services for customers, including service qualification, pricing, ordering, provisioning, and ongoing support services.
CXCOM specialises in robust Internet failover and redundancy solutions designed to ensure uninterrupted connectivity for organisations. Leveraging advanced technology, our systems automatically detect network failures and seamlessly switch to alternative connections, minimising downtime and mitigating disruption risk.
With diverse link options, such as Fibre, DSL, and Wireless (including 4G/5G), our redundancy solutions provide a reliable and resilient network infrastructure. This ensures that your critical operations remain online, even in the face of unexpected outages, guaranteeing business continuity and optimal performance for your organisation.

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SD-WAN (Software-Defined Wide Area Network)

Elevate your network performance with SD-WAN, a cutting-edge technology that optimises network traffic, enhances application performance, and provides centralised control for your distributed network. Enjoy greater flexibility and cost-efficiency in managing your network.

Data Networking Solutions

Our Data Networking Solutions offer a versatile range of networking options, from local area networks (LAN’s) to wide area networks (WAN’s). We design, deploy, and manage network infrastructures to ensure efficient data transmission and secure information exchange.

CXCOM telecommunications services are designed to provide our customers with robust and scalable telecommunications solutions that support growth and business continuity.
Whether you're looking to optimise your network, enhance communication, or streamline your voice and data services, our solutions are tailored to meet your unique requirements and deliver the performance you demand in today's dynamic business environment.
Contact us for a complimentary consultation
  • What rate are you paying for outbound calls to national and mobile numbers?
  • How much are you paying for calls to International numbers?
  • Did you spend that much last month? Last Year?
  • Are all of your tollfree and national numbers being utilised?
  • Interested in cutting network costs, while at the same time enhancing reliability, performance and reporting visibility?

Empowering businesses through market-leading secure communications solutions and exceptional customer experiences.